SmartHerdLive app
SmartHerd Privacy Policy
Privacy policy for the SmartHerd app by Black Palm Studios.
Introduction
SmartHerd is a cattle management app by Black Palm Studios. This policy explains how SmartHerd and the public product pages may handle information, depending on the app version, platform, plan, and features enabled.
Support and contact information
If you contact support, request app information, or use a public contact form, we may receive your name, email or WhatsApp/contact, device details, app version, preferred language, and the information you choose to include.
Website form storage
If a public form on this website is used and no approved endpoint is configured, information may be stored only in this browser's local storage for development and testing. Local browser data may be cleared by the user, browser, or device.
Farm records and app data
SmartHerd is designed for cattle records such as animal profiles, breeding, health, weights, tasks, finances, QR labels, reports, and backups. Depending on the app version and features enabled, these records may be stored locally first and may sync only if cloud sync is available and turned on.
Photos and documents
Some app versions may allow photos or documents to be attached to animal records. Do not assume these files are cloud-backed unless the app clearly states that cloud media backup is enabled.
Device and app usage data
Depending on the app version and services enabled, SmartHerd may use device, diagnostics, crash, or app usage information to operate the app, troubleshoot issues, improve reliability, and provide support. Do not send confidential farm backups through informal support channels.
How information is used
Support and account information is used to operate SmartHerd, respond to requests, troubleshoot issues, improve the app, and provide app-related communication. Farm app data is intended to help users organize and review their own cattle operations.
Third-party services
Depending on the version, SmartHerd may use third-party services for hosting, contact forms, account sign-in, cloud sync, backup, diagnostics, payments, or app distribution. Final service details should be kept current as integrations change.
Data sharing
Black Palm Studios does not sell SmartHerd support or farm information. Information may be shared only with service providers needed to operate the website or app, provide support, process app services, or comply with legal obligations.
Data retention and user controls
Local app data remains on the device unless exported, backed up, synced, restored, deleted, or otherwise handled by an enabled app feature. Users may contact support to request access, correction, or deletion of support/account information where applicable.
Children's privacy
SmartHerd is intended for farmers, farm managers, and adults involved in cattle operations. It is not directed to children.
Contact and updates
Privacy questions can be sent to support@blackpalmstudios.dev. This policy may change as SmartHerd evolves. Last updated: [add final date before app store submission].